Summary & Skills & Experience:
2+ Years of experience in KPO (International) - Operations
2+ Years of experience in B.P.O- Operations (Domestic Voice)
1+ Years of Non BPO – Operations
Currently a part of an offshore support team for a knowledge based process, worked for a Telecom & Insurance process.
Non BPO experience in customer support desk.
Excel in Customer Support Functions
Detailed Service Description: Data Entry of all types, Data Processing, Account Creation, SEO